GP online services allow you to access a range of services via your computer, mobile or tablet. GP Online services can save you a phone call or journey to the surgery, and allow you to access the following services when you need them, even when the surgery is closed.
Once you have signed up, you will be able to:
- book or cancel appointments online
- book a telephone consultation with a doctor
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
For the latest COVID-19 advice please visit www.nhs.uk/coronavirus
How to sign-up
If you would like to register for GP Online services you will need to complete an Online Services Registration Form, also available via reception. You should provide some
form of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.
If you would like to register for "proxy" access to GP Online services on behalf of someone else, e.g. your child or someone who you care for, you will need to complete a Online Services Proxy Access Consent Form.
Your completed application form may have to be approved by a GP. Please note that this may take up to 2 weeks to process. If your application is successful you will be informed via post or email and will receive a document with your Practice ID and PIN, which you will need in order to register online.
New September 2019 - DoctorLink
Chatfield Health Care would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App: